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Animal Control

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1. What does Animal Control do?

Livonia Animal Control Officers enforce the ordinances that deal with animals. Animal Control Officers also advise and assist citizens on subjects dealing with wildlife.

2. Where is Animal Control Located?

Animal Control is located in the Public Works Building at Schoolcraft and Farmington.

3. Does my dog need to be on a leash?

Pets are required to be on a leash securely held by a person of appropriate age and discretion with the ability to control the animal on streets, sidewalks, parks, public places, or on private property of another, unless express permission has been granted by the owner of that property. 

4. Can my dog run loose in a City park?

No. All dogs (and cats) must be on a leash in a City park. In addition, any animal feces must be removed by the owner.

5. Is my cat allowed to run loose?

No. It shall be unlawful for the owner or any other person having the possession, custody, care or control thereof to permit any cat to be at large upon the public walks, parks, or any other public place within the City, or upon any private property within the City without the permission of the owner or occupant of such private property.

6. How many dogs or cats are citizens allowed?

Three dogs and/or three cats on your premises.

7. Do dogs, cats and ferrets need to be licensed?

Yes.

8. What do I need to obtain a license and where do I go?

You need a current Rabies Certificate from your veterinarian for all cats and dogs over four months of age. You can take the certificate either to the City Clerk's office in City Hall, and for a fee, you can purchase a license.

9. If a stray is picked up, where do the Animal Control Officers take it?

The City of Livonia has a contract with the Michigan Humane Society and we take all stray and wild animals there.

10. If I have a wild animal on my property, whom should I call?

Wild animals are free-roaming and are not considered a public problem unless they are obviously sick, injured or in distress. Animal Control cannot transport healthy wildlife. If you encounter sick, injured or distressed animals, please contact Animal Control Monday-Friday 8 a.m. to 4 p.m., or the Police Department after hours and on weekends. You do not need to hire a pest control company.

11. Who should I contact if bitten by an animal?

If the incident occurs between the hours of 8 a.m. to 5 p.m, call Public Service at (734) 466-2655 and an animal bite report will be recorded. If the bite occurs after hours, or on the weekend, call the Livonia Police Department at (734) 466-2470 and they will take the report. Any medical reports should be included with the bite report.

12. Does the Police Department have records of lost animals?

Yes, but only if the owner calls and reports the animal missing. The Police Department keeps a record of the lost animal and will also keep a record of found animals if they are called in.

13. Will Animal Control pick up healthy "wild animals"?

No. You must call your own Pest control removal service.

14. Does the Police Department pick up lost or dead animals?

No. Animal Control picks up lost animals. Call Animal Control at (734) 466-2655. The Sanitation Department picks up dead animals on the roadway. Call the Sanitation Department at (734) 466-2588.

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Animal Control - Vicious Animal Ordinance

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1. Will this apply to dogs who have bitten someone in the past?

No. This ordinance only applies to new cases since the ordinance went into effect. However, if an animal has a known history of aggressive behavior and/or biting, if there is a new incident involving this animal then its history will be taken into account in determining the categorization.

2. My neighbor’s dog barks and growls and jumps on the fence. What can I do?

Barking or other annoyance behaviors are not addressed under this ordinance. Barking at the fence line does not necessarily mean the animal is vicious. Animals are naturally territorial. Barking, growling and jumping are considered normal territorial behaviors for dogs. 

Aggressive Behavior

If the dog is pulling or lunging, bearing its teeth, hackles up, these are signs of more aggressive behavior, as are repeated charging, snarling, biting, and lunging without provocation. There are specific criteria for a dog to be declared vicious such as the tendency to attack without provocation, to cause injury or to threaten the safety of a person or other domestic animal, or harbored for the purpose of fighting. 

Documentation of Vicious Behavior

Vicious behavior first needs to be logged and documented. Keep a log with dates, times, and detailed circumstances and take photos and videos. 

Contact Information

Contact the Animal Control Office at (734) 466-2655 for investigation and follow up. Please note investigation requires a complainant who cannot remain anonymous if it results in a formal vicious or potentially vicious classification of the animal or a ticket.

3. My neighbor has a pit bull and it makes me nervous. Is this covered under the ordinance?

This ordinance is not breed specific and owning a pit bull is not against the law. This ordinance is behavior-based, so the animal would need to exhibit vicious behavior in order for the situation to be addressed.

4. My animal bit someone who was teasing it. Does this mean it will be categorized as vicious?

The ordinance exempts situations when animals were provoked into biting.

5. If my dog bites someone who came onto my property, is it my fault?

The ordinance excludes trespassers on the dog's property, in other words, the animal has a right to defend your home against intruders engaged in unlawful activity. Trespassers do not include anyone engaged in a lawful activity such as postal carriers, meter readers, visitors, or strangers knocking on your door for legitimate purposes. "Trespassers" also, importantly, do not include children running across the property line onto your property to get a ball, etc. In these situations, the animal should be restrained from contact as the owner is responsible for biting, attacks, etc. on their property and the dog could be categorized as vicious or potentially vicious.

6. Is my invisible fence considered proper confinement?

Fences are meant not only to confine and keep in but also serve to keep others out. In general, if an animal is contained by an invisible fence that is not evident to a person or animal that strays within its boundaries, the owner is still liable if the enclosed animal attacks or bites. If you are using an invisible fence we strongly encourage you to post a notice.

7. What are the consequences if a dog is declared vicious or potentially vicious?

More serious consequences are now proscribed by this ordinance than in the past. These include containment on the animal in a six-sided structure with a lock, use of a leash and muzzle in public, and requirement of liability insurance. Owners are also limited to no more than one vicious or potentially vicious dog on their property. There are also requirements for spaying/neutering, microchipping, and obedience training. 

Formal Tracking

Formal tracking is required which includes notifying the police department if the animal escapes, of any changes in address, and upon the death or sale of the animal. Owners who have an animal classified as such will be given a copy of the ordinance and our Animal Control officers will work with them to ensure their compliance and help with their success in keeping the public safe.

8. My neighbor’s dog has been classified as potentially vicious or vicious. What happens if they don’t follow the requirements?

There are serious consequences of not remaining within the ordinance requirements, which may include immediate confiscation of the animal at the owner's expense. They could also lose the right to keep the animal which could lead to the destruction of the animal. Animal Control officers will do routine periodic inspections and will follow up on any reports of problems.

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Appealing an Assessment

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1. What are the responsibilities of the Board of Review?

The Assessor turns the assessment roll over to the Board of Review, who can increase or decrease any improper assessment. The Board has no control over millage rates or property taxes.

2. Who are the members of the Board of Review?

Charters vary regarding membership requirements. Some communities use elected officials. Generally, the membership is made of resident taxpayers of the community.

3. When does the board meet?

Generally, the Board of Review meets in March. It is best to check the schedule of your community.

4. Are the meetings open to the public?

Under the Open Meetings Act, anyone can attend the meetings, including members of the press.

5. Who may file an appeal?

Any person may file an appeal regarding the assessment of any property within the Board's jurisdiction. By law, non-resident property owners can appeal by letter. Some local governments have made provisions for residents to appeal by letter also. Please contact your assessing office for the rules in your community. 

Most communities will allow an agent, someone you have designated, to appeal in your behalf. Most often the property owner appeals in person. Many communities schedule appointments. If you plan to appear, please call to determine the schedule and requirements.

6. What type of appeals will the board hear?

The Board of Review has the authority to act on appeals of:

• Classification: This is roughly the equivalent to zoning or use. The six classifications are Agricultural, Commercial, Developmental, Industrial, Residential, and Timber Cutover.
• Equity: All properties within the jurisdiction are to be assessed at the same ratio; 50% of True Cash Value.
• Hardship: Poverty stricken property owners can request tax assistance from the Board of Review. Household financial documentation will be necessary.
• Status: Certain properties, such as Churches, are tax exempt. Sometimes there are unusual situations that create appeals.
• Valuation: This type is by far the bulk of the appeals. It is important to remember that neither the assessor nor the Board of Review can affect the millages or taxes. They can change an assessment if shown that it exceeds 50% of True Cash Value.

7. How can I make an effective appeal of value?

The taxpayer must give evidence to show that the assessment is incorrect. The Board of Review needs good reasons to alter an assessment. It is imperative to be able to answer the questions What do you think your property is worth? and What are you basing that opinion on?

All assessments are to be based on the sales of similar properties. You may hire a professional appraiser, or you can look at sales in your neighborhood and compare them to your home. Most assessors' offices will give you sales information. But remember this is your appeal, and the paperwork should be done by you.

8. How can I review and compare sales?

For example, let's say that in your neighborhood a home sold for $80,000 and is identical to yours except that is has no garage and you have a two-car garage. You have determined that your garage is worth $4,000 to $6,000. Another home sold for $96,000. It has the same house and garage as yours but has an extra lot. Land sales show that the value of this extra lot is $8,000.

Sale One

• $80,000 plus $4,000 equals $84,000 plus $6,000 equals $86,000

Sale Two

• $96,000 minus $8,000 equals $88,000

Proper Assessment

These two sales indicate a proper assessment of your property should be between $42,000 and $44,000.

Recent Sales in Your Area

Other recent sales in your area should be reviewed the same way. You need to be especially careful if the sales are different from your home in size, age or quality. This will require some time and thought, but the hardest part will be to remain objective.

9. How will I know of the board’s decision?

The Board of Review will probably not give the decision at the time of the hearing but will mail the decision as soon as possible. Along with this notification, will be information about the Michigan Tax Tribunal.

10. Can I appeal the board’s decision?

Only those assessments reviewed by the Board can be appealed to the Michigan Tax Tribunal. Their appeal deadline is July 31.

11. Should I protest?

The Board of Review functions in many ways like a court although its procedures are less formal. Like a court, it has the authority to decide on certain issues based on evidence. In deciding whether to appeal your assessment to the Board of Review, you should first answer these two questions:

• Does your protest involve an issue that the Board of Review has the authority to decide?
• Do you have supporting evidence?

12. How should I present my protest?

If you are protesting on the value of your property, you should be prepared to justify why your property would not sell for twice the assessed value. If you are appealing based on hardship, documentation will be necessary. You should contact your local unit for details.

Information Brought

The better information you bring to the Board, the better they will be able to make a fair determination. Keep the following points in mind:

• Be organized and objective
• Prepare a concise appeal
• Stick to the facts
• Use valid documentation

Remember, the Board of Review is for you, and can be effective.

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Assessor's Duties

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1. What are the Assessment Department responsibilities?

DEPARTMENT INFORMATION

The Assessing Department is responsible for the valuation of all residential, commercial, industrial, and personal property in the City of Livonia and answers inquiries from current residents, prospective home-buyers, and all members of the property purchasing process.

Inquiries with the Assessor’s office include:

• Legal descriptions and lot sizes
• Lot splits and combinations
• Ownership of property
• Personal property
• Property tax estimates
• Qualifications for filing State exemptions
• Disabled Veterans Exemptions

2. What is market value?

The market value of your property is simply the probable price that it would sell for in an arm's length transaction between a willing buyer and a willing seller. In Michigan, market value is defined as True Cash Value.

Determining a Property's Value

Determining a property's value is the Assessor's job, and is required for every piece of property, no matter how large or small. Also, each year the Assessor has to do the whole thing all over again, because the market value of almost everything changes from one year to the next.

The Assessor is required by state law to assess at 50% of true cash value all assessable property, as of December 31. This includes:

• Commercial properties
• Factories
• Homes
• Personal property (machinery and equipment for commercial and industrial properties)
• Vacant land

3. How are properties appraised?

To find the value of any piece of property, the Assessor must first gather all pertinent information in the community, such as real estate sales, construction costs, rental incomes, operating expenses. Interest rates and any other factors available. Utilizing the information collected, the Assessor can then go about finding a property's value in three different ways:

• Sales Comparison Approach: The first way is to find properties like yours, which have sold recently. Their selling prices must be analyzed very carefully to get at the true picture. One property may have sold for more because the buyer was in a hurry to occupy the property and would pay any price. Another may have sold for less because the owner needed cash right away and took the first offer.
• Cost Approach: The second way the Assessor values property is based on how much money it would take, at current material and labor costs, to replace your property with one just like it. If your property is not new, the Assessor must also determine how much it has depreciated due to normal wear and tear or other negative factors. In addition, the Assessor must estimate how much a lot like yours would be worth if vacant.
• Income Approach: The third approach measures a property's value by its ability to generate net income. In most cases, this approach is not used for houses unless it is used a rental property.

4. Why does the assessed value change from year to year?

The assessed value must reflect 50% of market value. As market values change, so does your assessment. 

For instance, if you add a garage to your home, the assessed value would increase. However, should your property be permanently damaged by fire, the assessed value would decrease. Property owners have a responsibility for reporting any changes to their property that would affect values. If you obtained a building permit, our office will be notified by the Building Inspector's Office.

5. What is capped value?

One such change is the "assessment cap". The language in Proposal A stated that, starting in 1995, the taxable assessment can be increased only by the amount of the consumer price index (C. P. I.) or 5% (whichever is less). However, other laws still require that the State Equalized Value (S.E.V) is to be 50% of the current market value. Since 1982, the S.E.V. and assessed value have been virtually the same. The capped value and the S.E.V. could be totally different.

In Summary:

• State Equalized Value (S.E.V.) equals half of the Appraised Market Value.
• Capped Value equals last year's taxable value increased by the Consumer Price Index (with a maximum of 5%) plus construction changes.
• Taxable Value equals the lesser of the State Equalized and Capped Values. The Taxable Value will be used for the calculation of property taxes.

For detailed examples, please visit the Understanding the Assessment Cap (PDF).

6. Why do assessments go up when a property hasn't changed?

Since assessments must be set by market value, changing real estate values in the community will be reflected in the assessments. Market value is a product of the prices paid for the property. As prices increase/decrease, so does market value.

All properties do not change in value to the same degree. Many factors influence values. Those properties with water or scenic views, for example, may well increase more rapidly than others.

7. How do you determine your tax bill?

Your property bill is the end calculation of multiplying your assessed valuation by the local millage rate. The Assessor simply reports the current assessed value of your property. You determine the amount of the tax by voting for, or against, local millages. You also determine the amount of tax by voting for elected community and school leaders who you empower to set millage rates within specified limits.

Remember: A general increase in assessment can be negated on the tax bill by a general decrease of the millage rate.

8. What are your rights and responsibilities?

If your opinion of the value of your property differs from the Assessor's, by all means, go to the office and discuss the matter. The staff will be glad to answer your questions and explain how to appeal if you cannot come to an agreement. The Assessor's Office relies on the property owner for information. You can help by providing accurate information.

If you feel taxes are too high, you should make your opinion known to the proper taxing authorities. Be sure to take advantage of the state's property tax relief programs. We're here to help you. Just ask!

9. What is capped value?

One such change is the "assessment cap". The language in Proposal A stated that, starting in 1995, the taxable assessment can be increased only by the amount of the consumer price index (C. P. I.) or 5% (whichever is less). However, other laws still require that the State Equalized Value (S.E.V) is to be 50% of the current market value. Since 1982, the S.E.V. and assessed value have been virtually the same. The capped value and the S.E.V. could be totally different.

In Summary:

• State Equalized Value (S.E.V.) equals half of the Appraised Market Value.
• Capped Value equals last year's taxable value increased by the Consumer Price Index (with a maximum of 5%) plus construction changes.
• Taxable Value equals the lesser of the State Equalized and Capped Values. The Taxable Value will be used for the calculation of property taxes.

For detailed examples, please visit Understanding the Assessment Cap (PDF).

10. Understanding the 3 Values used in Assessing?

True Cash Value (TCV) ………………………………  The market value of your home. 

State Equalized Value( SEV)………………………… Half of the true cash value. (a.k.a. Assessed Value)

Taxable Value (TV) …………………………………… The value used to calculate your property taxes 

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Civil Service

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1. How do I apply for a job?

To apply for a job with the City of Livonia, visit our online job site.

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CodeRED

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1. What is Livonia CodeRed?

Starting in 2022, Livonia CodeRed will be the exclusive emergency alerts system used by the City of Livonia and its public safety personnel to deliver time-sensitive messages to residents regarding severe weather, missing persons and more. CodeRED is a web-based critical communication solution that enables local public safety personnel to notify residents and businesses by telephone, text message, email, and social media of time-sensitive information, emergencies, or urgent notifications. The system can reach hundreds of thousands of individuals in minutes to ensure information is quickly shared. Only authorized officials have access to send alerts using the CodeRED system.

2. When will CodeRed be used?

Any message regarding the safety of our residents and community will be disseminated using CodeRED. We will send out alerts via phone, text, email, and social media in a variety of situations including boil water notices, gas leaks, evacuation notices, police activity, fire emergencies, missing persons, and more. This is a community alert system to ensure you remain informed of important information. Please keep in mind that as you register to receive CodeRED alerts, you have the ability to select the types of messages you wish to receive and your preferred means of communication.

3. When will use of this system start?

CodeRed will become the only emergency alert and notification system the City of Livonia uses beginning in February, 2022.

4. Is there a cost to register for CodeRed?

No, registering for CodeRED phone calls, text messages, and email is free. Simply sign up on our enrollment website and select your preferred means of communication.

5. How can I sign up?

Visit our website and enter the required information online (address, name, phone number(s), and email). This is the quickest way to sign up because the information you supply is immediately registered in the system.

6. What are the benefits of CodeRed?

CodeRed offers Livonia residents expanded functionality—allowing residents to opt-in to receive alerts through a medium of their choice, whether that be by text, email, or automated phone call. Many residents in the past have requested the ability to receive these alerts by phone, and this new system offers that expanded benefit.

7. I don’t have a cell phone, can I still get notifications?

Yes! CodeRed users can receive emergency alert notifications.

8. If I receive alerts by phone, how will I know CodeRed is calling me?

A CodeRED message will have the caller ID # 866-419-5000 for emergencies and caller ID # 855-969-4636 for non-emergencies. We suggest that you program these numbers into your cell phone as a “new contact” and use “CodeRED” as the contact name. If you need to replay the message received, you can dial this number and listen to the message again in its entirety.

9. Do I have to have a computer to sign up?

No – Livonia residents can sign up through a mobile phone by texting “LivoniaAlerts” to 99411 and visiting the provided link that comes in a response message. They can also sign up by calling

10. Is this replacing Nixle?

Yes—the existing Nixle emergency alert system will no longer be operational in February of 2022.

11. Does CodeRed already have my telephone number?

No resident should assume that their information is in the system. Please visit our website and look for the link for the CodeRED Community Notification Enrollment page to register online.

12. Can I register more than one phone number or email for my address?

Yes, you can register more than one phone number and/or email address for your location when you register for CodeRED. Please note that it is highly recommended you register at least one phone number and one email address to ensure that you will receive CodeRED alerts in the event of a power outage or an incident that may occur late at night when you are generally asleep.

13. I have a cordless phone and it will not work when the power goes out. How will the system contact me?

Make sure to have at least one working corded telephone on hand for these situations. However, when signing up for CodeRED, you may indicate both a primary and alternative phone number. Cell phones and/or work phone numbers can be entered as alternatives. Both your primary and your alternative phone numbers will be contacted in the event of a CodeRED notification.

14. Do I ever need to renew my registration?

Renewals are not necessary as long as your contact information has not changed. If you move, however, you must update your information to ensure you will continue receiving these valuable notifications.

15. Who has access to the contact information I share?

Contact information provided through this system is housed by OnSolve, the company that owns CodeRed. However, they cannot use or sell your information for any reason unrelated to alerts sent by the City of Livonia.

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Community Resources

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1. I am a senior citizen, a teacher, or essential frontline worker, when can I call to schedule an appointment?

Vaccine scheduling and distribution for seniors is handled directly by Wayne County’s hospital system partners. Vaccine scheduling for essential workers will begin as the county makes progress vaccinating healthcare workers, EMS first responders and nursing home residents and as more vaccine supply is available. Wayne County hopes that they will be able to provide COVID-19 vaccines to teachers and other essential frontline workers in the next few weeks. Everything depends on how much vaccine the state of Michigan sends to the county.

2. Why can't I get my vaccine right away?

Wayne County must first finish vaccinating higher priority groups — healthcare workers, EMS first responders, and nursing home residents (Phase 1A) – before it can move to teachers, and other front-line essential workers (Phase 1B). 

The speed of this process depends on the amount of vaccine the state of Michigan sends to Wayne County. 

Right now, Wayne County receives less vaccine than requested every week and a far lower supply than necessary to quickly complete Phase 1A.

3. Who determines how many doses Wayne County receives?

The State of Michigan determines the amount the County receives based on their inventory, supplied by the Federal government, as well as the need throughout the State.

4. What should I do while I wait to get my vaccine?

The Wayne County Public Health Division encourages all residents to continue practicing preventive measures such as wearing a face-covering in public spaces, socially distancing, washing hands, getting tested frequently and staying home when feeling ill.

5. When did Wayne County start receiving COVID-19 vaccines?

The county received its first shipment of the COVID-19 vaccine on Thursday, Dec. 17, 2020.

6. How many doses did Wayne County receive?

The county received 1,950 doses of the vaccine in the first shipment. A second shipment of 975 followed on Tuesday, Dec. 29 in addition to the second dose shipment for those who received their first dose. The State of Michigan currently sends the county a shipment every seven days. The County cannot confirm the number of doses until notified of shipment confirmation.

7. When will more shipments arrive?

The state of Michigan is reviewing need and availability on a weekly basis and they expect to make shipping and allocation decisions in that time frame.

8. Who will get the vaccine first?

The Centers for Disease Control and Prevention and the State of Michigan have established a prioritized list of who will get the vaccine and in what order. Here is the current order, as determined by the State of Michigan, in order of priority: 

 Phase 1A includes persons serving in health care settings who have direct or indirect exposure to patients or infectious materials and are unable to work from home, as well as residents of long-term care facilities. 

 Phase 1B includes persons 65 years of age or older, school teachers, and workers in essential and critical industries, including workers with unique skill sets such as nonhospital or non-public health laboratories and mortuary services. 

 Phase 1C includes people at high risk for severe COVID-19 illness due to underlying medical conditions.

 Phase 2 is a mass vaccination campaign for all adults.

9. Who determined this priority list and is it the same everywhere in Michigan?

The State of Michigan created this prioritization list, based on recommendations from the Centers for Disease Control and Prevention. The State of Michigan is coordinating the distribution of the vaccine to local health departments and hospitals. This prioritization list is the same across Michigan.

10. I do not work in health care or a skilled nursing home facility, but can I get a vaccine early from my doctor?

No. There is a very limited supply of the vaccine right now. More is being made each day. It will take time for supply to meet up with demand. Until then, the state is prioritizing the distribution of the vaccines we have.

11. How much will the vaccine cost?

The vaccine is free. An administrative cost may be billed to your insurance provider if you have health coverage. While you will be asked for your health insurance information, you do not need insurance to receive a vaccine.

12. Will I have to provide proof of citizenship or a visa to get a vaccine?

No.

13. Will I need to provide identification?

For Phase 1, you will need to provide your work identification or some other form of ID to indicate you meet the eligibility requirement for the vaccine. You will also be asked to provide your name and contact information at registration. This is done to help with follow up for the second dose. You will not be asked for your Social Security information or about immigration status.

14. How long will it take to complete Phase 1?

That will depend on how fast more vaccine doses are made available. The Wayne County Public Health Department will monitor the distribution process and update residents when new information becomes available.

15. How long until the vaccine is available to the general public?

First, it depends on how much vaccine the state makes available to Wayne County. We expect it could take several months to complete all of Phase 1. As more information becomes available, the Wayne County Public Health Department will update residents.

16. Where can I find more information about the vaccine and how it will be distributed?

More information is available online at: 

City of Livonia - www.LivoniaCOVID19.com

Wayne County - www.WayneCounty.com/covid19 

State of Michigan - www.Michigan.gov/coronavirus

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Fertilize Your Garden

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1. What is good soil?

Maintaining a good soil for plant growth requires some effort. Regular additions of organic matter, such as compost, manure or crop residues are necessary.

Organic matter provides energy for biological activity. It also attracts and holds plant nutrients in an available state, reducing the amount of nutrients lost through leaching. It improves soil structure, so that air reaches plant roots and the soil retains moisture. Well-rotted composts and manures also suppress plant diseases by boosting the population of soil microorganisms that compete with disease-causing organisms.

2. What makes for good lawn fertilizers?

Lawn fertilizers consist of nitrogen, phosphate, potassium (also called N-P-K), and other important nutrients. Of these, nitrogen is the most important for healthy green growth. But applying too much nitrogen damages the lawn, causes pollution, and increases the need for mowing.

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Fire Department

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1. What is the NON emergency phone number for the Fire Department?

(734) 466-2444

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General Frequently Asked Questions

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1. What are Livonia City Hall's hours of operation?

City Hall is open during the following hours:
Monday through Friday
8:30 a.m. to 5 p.m.

2. Where is the City Dump located?

The City Dump is located off of Farmington Road, South of Interstate 96, East of Glendale.

For additional information, please call the Public Works Division at (734) 466-2655.

3. Are there any rules in regards to noise?

Loud, unnecessary or disturbing noise occurring between the hours of 11 p.m. to 7 a.m. is prohibited.

Please call (734) 466-2588 for additional information.

4. How do I dispose of hazardous waste?

Livonia residents can drop off their Household Hazardous Waste (HHW) and Electronic Waste (E-Waste) from the beginning of March to the first Friday in October at ERG Environmental Services (ERG), 13040 Merriman Road, located on the east side of the street, just north of Industrial Drive.

Residents are able to deliver their HHW and E-Waste items to ERG during the following times:

Monday-Friday 9 a.m. to 5 p.m.  There is a $5 fee for each drop-off up to 100 lbs. Residents will pay 75 cents per pound over 100 lbs.

5. How can I arrange to have a special trash pickup?

To arrange a special pickup, please call GFL at (866) 772-8900.

6. Who do I contact to report a public nuisance?

Ordinance Enforcement will investigate anything that annoys, injures, or endangers the safety, health, comfort or repose of Livonia residents. Call (734) 466-2588 for more information

7. How can I monitor job postings and apply?

You can go to our online employment application center. You will find on that site a list of open positions. You can apply, create a user name and mark your areas of interest. When a position opens up in your area of interest, you will be notified by email.

8. Where do I get a marriage license?

You can obtain a marriage license at the Wayne County Clerk. For additional information, please call the Wayne County  Clerk's office at (313) 224-5514.

9. Where can I get a copy of my birth certificate?

All birth certificates for people born in the City of Livonia can be obtained in the City Clerk's office on the first floor of City Hall at:
33000 Civic Center Drive
Livonia, MI 48154

All Wayne County births are maintained by Wayne County.

10. What are the City's water and sewer companies?

The City of Livonia and the Great Lakes Water Authority provide the water for Livonia. Wayne County manages the sewer system. You may call (734) 466-2650 for Water and Sewer Maintenance and Repairs or (734) 466-2278 for Water and Sewer Billing.

11. Where do I report potholes?

The Public Works Department patches potholes, settlements, etc and replaces deteriorated pavement sections and curbs for roads owned and maintained by the City of Livonia. To report an issue on a Livonia road, please call (734) 466-2655.

Wayne County owns and is responsible for most of the main roads in Livonia. To report an issue on one of the following Wayne County Roads, please call 1-888-ROAD CREW or visit the Wayne County Report a Hazard webpage.

• Ann Arbor Road
• Eckles Road
• Eight Mile Road
• Farmington Road
• Five Mile Road
• Grand River Avenue
• Haggerty Road
• I-275
• I-96
• Inkster Road
• Joy Road
• Merriman Road
• Middle Belt Road
• Plymouth Road
• Seven Mile Road
• Six Mile Road
• Wayne Road (south of Plymouth)

12. Does the City of Livonia have a Humane Society?

The City of Livonia does not have a Human Society, but it does have an Animal Control office, for additional information please call (734) 466-2655. The nearest Human Society is located in Westland at Marquette and Newburgh. They can be reached at (866) 648-6263.

13. Who do I contact to have dead animals removed from the street?

Please contact Sanitation by calling (734) 466-2655 to have dead animals removed from the street.

14. Where can I get a passport?

You can get a passport at the Post Office located at:
118000 Merriman
Livonia, MI 48154
Phone: (734) 425-8050

15. Who do I report junk vehicles to?

Unlicensed, inoperable, dismantled and/or abandoned vehicles are not allowed anywhere on private property unless housed within a garage, please call the Ordinance Department at (734) 466-2588 to report violations.

16. How do I submit a Freedom of Information Act Request for Public Records?

To submit a Freedom of Information Act Request, please review the Law Department's page and fill out the Application (PDF).

17. Who is the main electric company in Livonia?

DTE Energy is the energy provider for residential and commercial services. For additional information, please call (800) 477-4747.

18. Who is the natural gas company for the City of Livonia?

Consumers Energy is the main gas company that services Livonia. For additional information, please call (800) 477-5050.

19. Who replaces/repairs streetlights?

DTE Energy handles our street light repair work. For additional information, please call (800) 477-4747.

20. How do I know where my utility line runs?

To find out where your utility line runs, call Miss Dig at (800) 482-7171.

21. Where is Livonia City Hall located?

Livonia City Hall is on the southeast corner of Farmington Road and Five Mile Road.
33000 Civic Center Drive
Livonia, MI 48154

22. What is the phone number to contact Livonia City Hall?

To contact Livonia City Hall, please call (734) 466-2200.

23. How do I contact the Police Department?

To contact the Police Department, please call the following:

• Emergency Services Phone: 911
• Non-Emergency Services: (734) 466-2470

24. How do I file a claim against the City?

If a resident believes the City is responsible for any damages to their person or property, please call (734) 466-2176.

25. How can I check on a business?

The Better Business Bureau can be reached by calling (248) 644-9100. The Livonia Chamber of Commerce can be reached by calling (734) 427-2122.

26. If I lost something on City property, is there a lost and found?

The City centralized Lost and Found is located at the Civic Center Library, for additional information please call (734) 466-2491.

27. Where can I get working papers for my child?

You may get working papers for your child at your local high school or at the Career Center on Newburgh Road, please call (734) 953-3900 for additional information.

28. Where is the post office located?

There are several mini post office stations located throughout Livonia, but there are only two major post offices:

• Merriman and Plymouth Road area
  11800 Merriman Road
  Livonia, MI 48150
  Phone: (734) 425-8052
• Newburgh and 8 Mile Road area
  375000 Pembroke Lane
  Livonia, MI 48152
  Phone: (734) 591-0987

29. How do I contact the Health Department?

To contact the Wayne County Health Department, please call (313) 224-0810.

30. Where do I report missing or damaged street signs?

Contact the Public Works Department by calling (734) 466-2655 to report missing or damaged signs.  Street signs on major roads are maintained by Wayne County.

31. How do I contact Social Security?

You can contact Social Security by visiting their website or calling (800) 772-1213.

32. How do I contact the Secretary of State?

The Secretary of State can be reached by visiting the Secretary of State's website or calling (248) 476-4538.

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Greenmead

Show All Answers

1. Where is the Greenmead Office located?

The office is on the second level of the Alexander Blue House, which is painted beige with red trim. The house is located near the Newburgh Road entrance to the park. Please use the front door and ring the doorbell for assistance.

2. What are your hours?

The office is open Monday – Friday from 8:30 a.m. to 5 p.m. The park grounds are open daily from 6 a.m. to 10 p.m. The historic buildings are open for viewing on Tour Sundays.

3. How to contact us.

You may call the office at (248) 477-7375, Monday - Friday from 8:30 a.m. to 5 p.m. or send an email inquiry to greenmead@livonia.gov 

4. How and when can I register for events/programs at Greenmead?

Please visit https://secure.rec1.com/MI/livonia-mi/catalog to register for an event. You may also register in person at the Greenmead Office or Kirksey Recreation Center once registration opens.

5. How do I become a vendor at the Flea Markets?

Vendors may register online at https://secure.rec1.com/MI/livonia-mi/catalog in March for the Summer Flea Market or in July for the Fall Flea Market. Vendors may also register in person at the Greenmead Office or Kirksey Recreation Center once registration opens.

6. How do I get more information on renting a building for an event?

Visit our rental page or call the office at (248) 477-7375 to discuss date availability, rates and to schedule an appointment to view rental buildings.

7. When are the historic buildings open for tours?

The historic buildings are open for viewing on Tour Sundays. If you would like to schedule a tour for a group of 10 or more, please call the office at (248) 477-7375.

8. Can I take photos at Greenmead?

Photos may be taken at exterior locations throughout the park with no fee. As we host many private events, fundraisers and festivals, we kindly ask that you call the office before scheduling your photography session and review our photography guidelines.

9. Can I walk my dog at Greenmead?

Dogs are allowed at Greenmead except at posted special events, such as our Flea Markets. Pets must be kept on a leash in accordance with the City of Livonia ordinance and pet owners must clean up after their pets.

10. How do I make a monetary donation to Greenmead?

Donations may be made online, in person at the Greenmead Office or mailed to 20501 Newburgh Road, Livonia, MI 48152. Checks or money orders may be made payable to City of Livonia.

11. Do you accept items for donation?

Items for display in the historic buildings are accepted on a case by case basis. If you have an item you are interested in donating, please call the office at (248) 477-7375.

Greenmead also accepts items to be sold at our flea markets to generate funds for restoration projects at the park. To schedule a time to drop off your goods, please call the office. 

12. How do I become a Greenmead volunteer?

Greenmead is always in need of more volunteers. Each spring, we host a New Volunteer Orientation. To register for this event, please call the office at (248) 477-7375 or register online at https://secure.rec1.com/MI/livonia-mi/catalog 

13. When will the Nankin Mills School be opened?

Currently, we are fundraising for the next stages of restoration, including a small addition and full restoration of the interior of the building.

14. How do I rent a plot in the community gardens?

For more information, visit the Community Gardens webpage. Registration information can be found at https://secure.rec1.com/MI/livonia-mi/catalog

15. What forms of payment do you accept?

We accept cash, check, credit card or money orders.

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Housing - Major Home Rehabilitation Loan Program

Show All Answers

1. Who is eligible for a Major Home Rehabilitation loan?

City of Livonia Residents who meet the following requirements are eligible for a Major Home Rehabilitation loan:

• Have assets that do not exceed $50,000 (not including home and car)
• Have current homeowner's insurance
• Have property taxes and water bills paid to date
• Meet the current income guidelines as determined by Housing and Urban Development
• Own and occupy their home for at least one year (Land contracts are not permitted)

2. What are the income guidelines as determined by Housing and Urban Development?

Total gross annual household income must not exceed the following guidelines and are subject to change annually:

Family Size (Maximum)	Allowable Income
1	$42,750
2	$48,850
3	$54,950
4	$61,050
5	$65,950
6	$70,850
7	$75,750
8	$80,600

3. What types of home improvements will qualify for the Home Rehabilitation Loan Program?

Most home repairs qualify which will bring the home up to applicable City of Livonia building codes. The program is primarily designed to correct those items that affect the health and safety of the occupants.

Examples of eligible improvements:

• Correction of local housing code violations
• Emergency Improvements as defined by the Department to address health and safety issues
• Lead-Based paint hazard reduction
• Permanent general improvements (those which improve the basic livability of a home)
• Physical accessibility improvements
• Weatherization improvements (i.e. windows, siding and insulation)

Examples of ineligible home improvements:

• Acquisition of land/property
• Cost of materials for do-it-yourself projects
• Materials, fixtures, equipment that exceeds that customarily used in the neighborhood
• New construction
• Non-permanent general improvements (i.e. carpeting)
• Refinancing of other debts

4. Who determines what repairs are completed?

The Community Development Housing Rehabilitation Specialist, a professional lead inspector, and City of Livonia Building Inspectors perform detailed inspections to confirm and/or identify required and optional repairs. Using those reports, the Housing Rehabilitation Specialist will write up a proposal to outline the scope of work to be done, this will then be presented to the homeowner for approval.

5. How is the work completed?

The Housing Rehabilitation Specialist will invite at least 3 licensed and insured contractors to attend a walk-through of your home with you present. The contractors submit a bid proposal. The Office of Community Development will take the lowest, responsible bid and present it to the Rehabilitation Loan Committee. The Committee approves the homeowner's application and the award of the home improvement contract. A contract signing is scheduled, with repairs to follow.

6. How much money may I borrow?

Depending on the range of repairs, loan amounts are available from $5,000 to $15,000 is available to borrow. Some loans may exceed this limit under certain circumstances.

7. How do I pay for the loan?

No monthly payments are required! No monthly payments are required! The principal and all interest (if applicable) shall be paid in full when the borrower(s):

• Cease to occupy the property
• Death of all borrowers
• Loss of the property through court action or involuntary asset transfer
• Sell or transfer the property

Records

The Home Improvement Loan Mortgage is recorded with Wayne County Records, producing a lien on the property. The lien will remain on the property until the Home Improvement Loan is paid, at which time the mortgage will be discharged.

Additional Payments

Want to make one or more payments anyway? You certainly can! Payments must be $100 or more, excluding final payment, which must total the full balance owed. When you make payments on any loan that has an interest rate, those payments are applied directly to the principal balance which reduces the amount of interest you would owe. If you were able to make full payment within five years from the date of the loan, all interest would be forgiven.

If partial payment is made within five years from the date of the loan, the interest charged on the portion paid will be forgiven at the time of full repayment. But remember, only one payment is required!

8. How often may I apply for a loan?

You may apply for a loan once every 10 years. Should building, site, or mechanical code violations exist and be documented, an eligible resident may seek an additional loan.

9. What do I need to bring to the appointment?

In order to apply, the applicant is required to provide the items listed on page two of the application (PDF).These items are necessary in order to qualify the applicant for a loan and must be provided at the time of intake. All files will remain confidential. Please call 734-421-6450, ext. 104 to make an appointment and for additional information.

Please be advised that all rules and regulations governing Community Development Programs are subject to change without notice by the Department of Housing and Urban Development (HUD) and the City of Livonia.

10. How do I apply for a Home Rehabilitation Loan?

Interested homeowners should contact the Livonia Housing Commission Office of Community Development or call them at (734) 421-6450, ext. 104  to make an appointment and request an application.

For more information view the Program Brochure (PDF), and the Loan Application (PDF).

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Housing - Minor Home Repair Program

Show All Answers

1. How often may I apply for a grant?

Minor Home Repair grants are available once every seven years.  Additionally, depending upon the condition of the property and the scope of the repairs required, the applicant may be determined ineligible for this grant. In these cases, a referral to the Major Home Rehabilitation Loan program may be made.

2. Who is eligible for a Minor Home Repair Grant?

City of Livonia Residents who meet the following requirements:

• Have assets that do not exceed $50,000 (not including home and car)
• Have current homeowner's insurance
• Have property taxes and water bills paid to date
• Meet the current income guidelines as determined by Housing and Urban Development
• Own and occupy their home for at least one year (Land contracts are not permitted)

3. What are the income guidelines as determined by Housing and Urban Development?

Total gross annual household income must not exceed the following guidelines and are subject to change annually:

Family Size (Maximum)	Allowable Income
1	$42,750
2	$48,850
3	$54,950
4	$61,050
5	$65,950
6	$70,850
7	$75,750
8	$80,600

4. What types of home repair qualify for the Minor Home Repair Grant Program?

All minor home repair improvements must remedy substandard conditions and/or eliminate a safety hazard. Please be advised that repairs are subject to our ability to retain qualified contractors.

Eligible Improvements

Examples of eligible improvements:

• Accessibility: Install grab bars/hand rails
• Detectors (Smoke and Carbon Monoxide): Installation to Code
• Drains: Identify and repair faulty drains; Cable sewer lines
• Electrical Wiring: Inspect and correct electrical hazards
• Heating Systems: Install humidifiers, thermostats
• Insulation: Installation of insulation
• Lighting: Installation of exterior lights for security purposes
• Masonry:
  • Minor chimney repairs
  • Repair or replace broken masonry
• Plumbing:
  • Garbage disposals, hot water tanks and toilets repaired or replaced when necessary
  • Repair/replace when necessary
  • Check for leaks, rusted pipes
• Roof: Check/repair minor leaks, valleys, and flashing, secure or replace shingles
• Siding: Repairs only; No replacement
• Steps: Replace broken boards, treads
• Windows/Doors: 
  • Install deadbolt locks
  • Repair/replace broken glass/screen
  • Repair/replace exterior doors and storm doors
  • Check all operations

Ineligible Improvements

Examples of ineligible home improvements:

• Appliance: Repair or Replacement
• Concrete: No repairs or replacement of sidewalk, driveway or porches
• Painting

5. How is the work completed?

The Housing Rehabilitation Specialist will review and prioritize the needed repairs. Licensed and insured contractor(s) will be contacted for quotes and the lowest responsible bid received will be awarded the contract. Please be advised that repairs are subject to our ability to retain qualified contractors.

6. Can repairs be completed on my condominium?

Improvements are limited to freestanding, single family dwellings. In the case of condominiums, duplexes, and town homes, common areas of these units will be ineligible for repair. Repairs that are the legal responsibility of the owner-occupant may be completed. Rental units are ineligible for repair.

7. How much do I have to pay?

Repairs completed under the Minor Home Repair Grant Program are paid directly with Community Development Block Grant funds. Grant recipients are notified of the total repair costs. A minimal administrative fee will be collected upon determination of homeowners' program eligibility.

8. How often may I apply for a grant?

Qualified residents may apply for a Minor Home Repair grant once every seven years.  Additionally, depending upon the condition of the property and the scope of the repairs required, the applicant may be determined ineligible for this grant. In these cases, a referral to the Major Home Rehabilitation Loan program may be made.

9. How do I apply for a Minor Home Repair Grant?

Interested homeowners should contact the Livonia Housing Commission Office of Community Development or call them at 734-421-6450, ext. 104 to make an appointment and request an application.

For more information view the Program Brochure (PDF), and the Grant Application (PDF).

10. What do I need to bring to the appointment?

In order to apply, the applicant is required to provide the items listed on page three of the application (PDF).These items are necessary in order to qualify the applicant for the program and must be provided at the time of intake. All files will remain confidential. Please call 734-421-6450, ext. 104 to make an appointment and for additional information.

Please be advised that all rules and regulations governing Community Development Programs are subject to change without notice by the Department of Housing and Urban Development (HUD) and the City of Livonia.

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Illicit Connections

Show All Answers

1. Who do I call if I find an illicit discharge?

Wayne County Department of Environment has initiated a toll-free hotline, providing access to a wide variety of environmental services 7 days a week.

Please contact the Wayne County Department of Environment 24 Hour Hotline at 888-223-2363.

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Inspection

Show All Answers

1. Can I apply for a permit online?

Currently, you can not apply for a permit online. However, you can download applications, checklists, guidebooks, and forms from our website. 

Permit applications, plans, and a check would then have to be dropped off at the Inspection Department or into the Red Mailbox at City Hall.  You can also mail to, Inspection Department, City Hall Annex, 33000 Civic Center Drive, Livonia, MI 48154.

2. Do I need a Plan?

The purpose of a plan is to assure the construction project is designed in compliance with the code. If there are issues of noncompliance, they may be addressed during the plan review process. This saves the applicant time and money as it is more economical to make revisions prior to the start of construction.

Construction documents may be submitted by the owner or the owner’s architect, engineer, contractor, or agent. The construction statutes or codes do not fix the responsibility for the submission of construction documents. However, the owner of the construction project has the responsibility to assure that it is done.

3. How do I know if I need a Permit?

Generally, you need to obtain a building permit whenever you construct, enlarge, alter, repair, move, remove, improve, convert, or demolish a building or other structure. A building could be anything from a tool shed to a house. A Building Permit may include building, grading, plumbing, mechanical and electrical permits. If you have a question about permit requirements for your project, you can refer to our checklists and guidebooks, under Residential or Commercial Building Permits. 

4. How do I obtain a Plot Plan?

If you’re applying for a building permit you may be asked to produce a plot plan. While this can cause some confusion, a plot plan is really just the same thing as a site plan—it’s a two-dimensional, overhead view of a property with details like property lines, structures, easements, and landscapes.

The main two ways of securing Plot Plan are having Land Surveyor come out to draw one or getting one through an online resource. See, Working with a Surveyor and Working with an Online Plot Plan Provider.

Working with a Surveyor

You will need to contact a Land Surveyor. They will come out to your property and draw an up-to-date plot plan. They will also use resources such as county maps and property deeds to determine the boundaries of your property. You should work with an experienced and licensed surveyor. You can find surveyors locally by searching for land surveyors online.

Working with an Online Plot Plan Provider

Ordering a plot plan online is an option depending on how much detail you need. They will use a combination of satellite imagery, GIS information, county parcel maps, and other information that you provide to get you a PDF of an up-to-date, accurate plot plan.

However, this method might not be suitable if the permit for your project specifically asks for a land survey, so check the requirements. 

5. What is Zoning Compliance?

Zoning Compliance is a permit that allows the inspection department to become aware of who is occupying a space, the type of business and information on whom to contact for emergencies or other city related business. It ensures that a business may legally operate in that particular zoning district.

A Zoning Compliance permit is required for moving, alteration or repairs of any building or structure.  It is also required for change of use or type of occupancy of any building (non-residential).

This form may be obtained at the Inspection Department or online.  The cost for a single Zoning Compliance is $108.00.

6. What is the cost for Permits?

Building Permits 

Building Permit Fees are determined by the total cost of construction and applying that value to a fee table. The value of the project is determined by the square footage being added and/or the International Code Council (ICC) valuation of building construction cost table.

You can refer to our "Building Permit Fee Schedule" located under "Documents" for Building Permit costs. Building permit Fees are the Building Fee + Plan Review Fee + Administration Fee = Total Cost of Permit.  

Electrical, Mechanical, Plumbing Permits are all based on per item as listed on the Permit Application.

7. What is the turnaround time for a Permit / Plan Review?

Most permits can be obtained at the time of applying. Permits that are submitted with Plans for review have an average turnaround time of one (1) to two (2) weeks. This could vary do to season, scope and size of project.  

8. How do I schedule an Inspection?

You can schedule an inspection using the link from the Inspection Departments webpage “Request an Inspection” link.

Both options you will be asked to provide the following information:

Permit Number*, Job Site Address*, Type of Inspection*, and Date of Inspection*. If any of the information is missing, this may result in your inspection not being scheduled.

Inspections that have been verified and requested before 4:00 pm will be scheduled for the next business day between 9:30 am and 3:30 pm. (unless otherwise specified). Inspections may be done earlier or later depending on the inspector’s workload.

Fire suppression and fire alarm inspections will not be scheduled until a date and time have been confirmed with the contractor and Fire Marshall. Inspections will be performed Monday through Friday, excluding holidays.

If you have any questions, please contact the Inspection Department at (734) 466-2580.

9. Whom do I make the check payable to for my permit?

For all permits and fees, checks are made payable to the “City of Livonia”.

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Law

Show All Answers

1. How do I know if I need a lawyer and how do I pick one?

Review the Practical Guide to Hiring a Lawyer (PDF) for advice on hiring a lawyer.

2. Where can I find standard court forms such as a criminal discovery order or a civil or criminal adjournment form?

Court forms are available through the 16th District Court.

3. Where is the 16th District Court?

The 16th District Court is located at:
32765 Five Mile Road
Livonia, MI 48154
Phone: 734-466-2500

Hours:
Monday through Friday
8:30 a.m. to 4:30 p.m.

The court is closed Saturday, Sunday and holidays.

4. How do I report a crime?

To report a crime, please contact the City of Livonia Police Department by calling 734-466-2470, if it is an emergency please dial 911.

5. Where is the Law Department?

The Law Department is located at:
Livonia City Hall
4th Floor
33000 Civic Center Drive
Livonia, MI 48154

6. What is the Freedom of Information Act (FOIA)?

Michigan’s Freedom of Information Act provides that a person, upon making a written request, has the right to inspect, copy, or receive copies of a public record of a public body.

7. How do I obtain a Personal Protection Order (PPO)?

A personal protection action involves seeking an order from a circuit court to protect you from:

• Assault
• Beating
• Harassment
• Molesting
• Stalking by another person
• Wounding

The order can also prohibit a person from entering your premises and from removing minor children, unless the removal is part of court-ordered parenting time. The person filing the petition for personal protection is called the petitioner. The person to be restrained by the personal protection order is called the respondent. For detailed information on steps to take and necessary paperwork, please visit the Michigan Courts website.

8. How do I submit a Freedom of Information Act request?

How to Obtain Records

To obtain information under the Freedom of Information Act (FOIA), please fill out the Request Form (PDF) and submit it to the Law Department. The FOIA request can be sent to the Law Department in one of the following ways:  

- Mail to: City of Livonia Law Department, 33000 Civic Center Drive, Livonia, MI 48154
- Fax to: (734) 466-2072
- Email to: law@livonia.gov

If you are seeking police records, please submit the FOIA request directly to the Livonia Police Department.

After receiving the request, the appropriate public body has 5 business days to respond to the request. Please note that the public body may invoke a 10 business day extension.

While information requested is generally available, there is a monetary cost associated with locating, copying, processing, and/or mailing the requested material. Note, some information is not subject to disclosure. In the event that information requested is not provided to you, an explanation will be given which sets forth the reasons for the denial.

Fees

Generally, the cost for copying is $0.10 per page. For requests totaling $50 or above, we will contact you prior to processing to receive authorization. Additionally, a deposit of 50% is required for requests in excess of $50.

9. What does the Law Department do?

The Law Department:

• Acquires private property for public use
• Advises the Mayor, City Council, and all City departments
• Drafts City Council resolutions, contracts, and ordinances
• Prosecutes misdemeanors and civil infractions in 16th District Court
• Represents the City in civil lawsuits; provides legal opinions
• Responds to Freedom of Information Act (FOIA) requests

10. Where can I find a copy of the City Ordinances?

The City Ordinances can be found on the Municiode Library website.

11. Who do I call to report a barking dog?

To report a barking dog, please call the following:

• Animal Control Phone: 734-466-2655
  Hours:
  Monday through Friday
  8:30 a.m. to 5 p.m.
• Livonia Police Department Phone: 734-466-2470
  Please call the Livonia Police Department during the Animal Control's non-working hours

12. How do I report an ordinance violation?

Depending on the ordinance violation, there are different types of reporting. If you are not sure who to contact, please call the City of Livonia at 734-466-2201.

Some common examples and the appropriate offices to contact are as follows:

• Barking Dog
  • Animal Control Phone: 734-466-2655
    Hours:
    Monday through Friday
    8:30 a.m. to 5 p.m.
  • Livonia Police Department Phone: 734-466-2470
    Please call the Livonia Police Department during the Animal Control's non-working hours
• Building Code Violations (dilapidated houses, etc.)
  • Please call Inspection at 734-466-2580
• Noise Violations
  • Please contact the city of Livonia Police Department by calling 734-466-2200.

13. How do I challenge a traffic ticket?

Please review the following regarding challenging a traffic ticket:

• Plead responsible
  • This is an admission of responsibility, and waives your right to be heard in front of the Court. As long as you pay the fine indicated on your ticket, the case will be closed. For information about paying fines, please visit the 16th District Court's page for more information.
• Plead not responsible
  • If you would like to challenge your traffic ticket, please contact the 16th District Court. The court will then notify you of a hearing date. If you would like a formal hearing, you must indicate so when you contact the court, otherwise you will be scheduled for an informal hearing.
  • Informal hearings are heard in front of a Magistrate. Both you and the citing officer may call witnesses and present testimony; however, you may not have legal representation. The Magistrate will issue a decision.  If you do not agree with the Magistrate’s decision, you can appeal and ask for a formal hearing.
  • In a formal hearing, your case is heard in front of a District Court Judge. The citing officer will be represented by the City of Livonia Law Department, and you can either represent yourself, or hire an attorney.

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Ordinance Enforcement

Show All Answers

1. How do I know when there is a snow emergency?

Snow Emergency information:

Information on snow events and the declaration of snow emergencies which require the removal of ALL vehicles parked in the street can be found at:

•        City of Livonia Webpage – www.livonia.gov
•        Livonia Television on cable TV:
•        A. Spectrum – Channel 8
•        B. AT&T U-Verse – Channel 99
•        C. WOW – Channel 10
•        Livonia Radio – 1670 AM
•        Sign up for e-mail or text alerts on the City webpage (Link on the homepage – Contact us – eNews Subscribe)

Remove all vehicles from the street during a snow emergency.

Vehicles not removed may be ticketed and/or towed.

2. When should I shovel the snow?

•             When snow falls or drifts during the night, it must be removed from the public sidewalk by noon.

•             Snow falling or drifting during the day must be removed from the public sidewalk by noon of the following day. 

•             City Ordinance prohibits plowing/shoveling/blowing snow onto any roads. 

•             Snow piled by the roadway must not obstruct the view of traffic.

•             Do not deposit snow onto a neighbor's property.   

•             Ice on the sidewalk should be removed or treated with sand, chemical ice melter, or de-icer.

•             Your cooperation is necessary to keep the sidewalk safe for pedestrians.

•             Inspectors will take the steps necessary to obtain compliance up to and including issuing a ticket if needed.

•             Use caution when shoveling snow, it is a strenuous chore.

Safety Tips:

•             Before shoveling, warm up with a few stretching exercises. 

•             Don’t smoke or eat a large meal before shoveling. 

•             Dress warmly in layers, wear a hat and cover your neck. 

•             Tackle heavy snow in two stages. Begin by skimming off the snow from the top, and then remove the bottom layer. Avoid overloading the shovel.

•             Don’t rush, shovel with a slow and steady pace. Take frequent breaks, stretch and drink some water during breaks.  Cold air dehydrates the body.

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Parks & Recreation

Show All Answers

1. What are your hours?

Regular Hours:

Monday - Friday 5 a.m. - 11 a.m.

Saturday 6 a.m. - 8 p.m.

Sunday 7 a.m. - 5 p.m.

(Day After Labor Day - May 31)

Summer Hours:

Monday - Friday 5 a.m. - 10 p.m.

Saturday 6 a.m. - 6 p.m.

Sunday 7 a.m. - 5 p.m.

(June 1 - Labor Day)

2. Where are you located?

15100 Hubbard, Livonia MI 48154. 

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Probation

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1. Why can't you help me over the phone with a probation case?

You may have a nonpublic case. This would have been indicated at your initial visit. You will need to come into the court, with photo ID, Monday - Thursday at 9 a.m. for a walk-in appointment time. 

2. How to clear a warrant for my probation case? (This may be a different process for criminal/traffic or civil)

Please come into the court Monday - Thursday at 9 a.m. for a walk-in appointment time. 

3. Why d id I receive a paper titled Request and Summons for a Probation Violation?

It appears you may have violated your terms of probation. Please see the first paragraph of the letter for the reason. Report the the probation department on the day of your hearing scheduled on the paper.

4. I was told my probation will end early. When will that happen?

You may be eligible for Early Termination once you have served 50% of your initial probation term, your balance owed is paid in full and your terms ar e satisfied. Please email livoniaprobation@livonia.gov to request your file be reviewed for early termination. Allow 5 business days for us to respond. Early termination is not an option for all offenses.

5. How can I reduce my probation drug and/or alcohol testing requirements?

You can request a test review 90 days after you were sentenced or your last violation, whichever is applicable. Please email livoniaprobation@livonia.gov to request your file be reviewed for test review. Allow 5 business days for us to respond.  

6. I need to reschedule my court volunteer work program.

If you have not yet missed your work program day, please call, email or visit the court to reschedule. If you missed your scheduled day, please call, email or visit the probation department the following business day to reschedule. Fees and/or penalty days may apply. You might also be directed to come in and see the Judge to reschedule.

7. My probation testing machine is not working properly or letting me use it.

Please contact the location your device was purchased for technical assistance.  You may need to bring it into the proper location for service.

8. How do I make a court payment?

Please visit https://payments.g2gcloud.com/DC16/552 or just take them directly to the payment page if this question is asked. Note fees that will be charged.

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Public Service

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1. How do I report a street light out?

To Report street lights out, call DTE Energy at (800) 477-4747.

2. What items are considered household hazardous wastes?

A TO Z LIST OF HOUSEHOLD HAZARDOUS WASTES

Aerosols                                      Explosives                           Oven Cleaner

Ammunition                               Flammables                        Paint Thinner/Stripper

Antifreeze                                   Furniture/Floor Polish       Pesticide (Bug Killer)

Asbestos                                     Gasoline                               Photographic Chemicals

Asphalt and Roofing Tar          Glues                                     Propane

Auto Fluids                                 Herbicide (Weed Killer)      Shoe Polish

Batteries                                     Kerosene                              Smoke Detectors (Radioactive)

Bleach                                         Lye                                         Swimming Pool Chemicals

Brake Fluid                                 Moth Balls                            Toilet Bowl Cleaner

Caulk                                           Motor Oil                              Toner Cartridges

Chloride                                      Mouse/Rat Poison               Transmission Fluid

DDT                                             Nail Polish/Remover            Varnish 

Drain Cleaner                            Old Medicine                         Wood Preservatives

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Sanitation

Show All Answers

1. How can I arrange to have a special pickup?

To arrange for a special pickup, you will contact GFL directly at www.gflusa.com (866) 772-8900.

No construction materials will be collected at the curb. These items must be taken to the dump by the resident or a special pick-up is required.

Large Item Pick-Up

Household furnishings and appliances will be picked up routinely, without charge, by a separate truck on the regular collection day. Large item collection service does not need to be requested. There is a limit of two large items per week. These items should be set out the after 6 p.m. the evening before or by 6 a.m. on collection day. Doors must be taped shut or removed from refrigerators or freezers before they are placed at the curb.

2. How do I dispose of hazardous waste?

HOUSEHOLD HAZARDOUS WASTE DROP-OFF WILL RESUME ON MONDAY, MARCH 1. THERE WILL BE A $5 FEE FOR EACH DROP-OFF UP TO 100 LBS. RESIDENTS WILL PAY 75 CENTS PER POUND OVER 100 LBS. 

Livonia residents can drop off their Household Hazardous Waste (HHW) and Electronic Waste (E-Waste) from March 1 to the first Friday in October at ERG Environmental Services (ERG), 13040 Merriman Road, located on the east side of the street, just north of Industrial Drive.

Residents are able to deliver their HHW and E-Waste items to ERG during the following times:

Monday, Wednesday, and Friday 9 a.m. to 5 p.m.
Tuesday and Thursday 9 a.m. to 7 p.m. 

ERG has implemented a no-touch receiving protocol that allows ERG employees to safely receive HHW from residents while still observing social distancing recommendations. Specific instructions on drop-off procedures are posted on the receiving door to read and follow.

Residents delivering waste items will be asked to verify City of Livonia residency.    

Each drop-off is $5 up to 100 lbs.  Residents will pay 75 cents per pound over 100 lbs.

For more information, please visit ERG or contact the City of Livonia Department of Public Works at (734) 466-2655.

Items accepted:

Oil-based paints	Motor Oil	Brake Fluid
Stain	Pool Chemicals	Used Computers
Paint Thinners	Medications	Printers
Herbicides	Ammonia	Aerosol Cans
Pesticides	Gasoline	Propane
Household Cleaners	Antifreeze	Solvents
Batteries	Transmission Fluid	Wood Stripper
Electronics

Used needles – Must be in hard rigid containers

Mercury – Devices such as thermostats and thermometers that contain Mercury are 75 cents per pound

Latex paint - Disposal fee is 75 cents per pound

3. How many bags of trash am I allowed per week?

A maximum of (8) eight bags of regular household waste is allowed per week. 

Trash should be stored in a durable, vermin-proof, and water-proof container made of high-density plastic or metal with a tightly sealed lid must be utilized for outside trash storage and/or collection.  Plastic bags alone will no longer be acceptable for food waste and/or any garbage (including animal feces) that may attract vermin, unless inside an approved, covered trash container. Animal waste or other bio-waste must be bagged prior to placement in an approved container. 

4. What if my trash pickup was skipped?

Collection hours are 7:00 a.m. to 7:00 p.m. Collection is not considered skipped until after 7:00 p.m. of your collection day. At that time, you are welcome to contact the Sanitation Department to report such events by using the Sanitation & Ordinance complaints form.

5. When is trash collection delayed?

The following legal holidays are the only holidays that affect trash collections.:

•             New Year’s Day

•             Memorial Day

•             Independence Day

•             Labor Day

•             Thanksgiving Day

•             Christmas Day

•             If the holiday occurs on a weekday, collection will be one day late. 

•             If the holiday occurs on a weekend, collection will remain on regular schedule.

•             Loads are light on holiday weeks - trucks run early

6. What items should or should not be placed at the curb for recycling?

Curbside recycling guidelines can be found at:                                                                         

Recycling in Livonia

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Small Claims

Show All Answers

1. What court do I file my Small Claims in?

You may file where the incident occurred or where the Defendant lives.

2. What form do I need to fill out to file a Small Claims?

Affidavit and Claim - Small Claims.

3. Where can I find the Small Claims form?

www.courts.mi.gov

4. Does my Affidavit and Claim need to be notarized?

When filing by mail the Affidavit and Claim will need to be notarized. If filing in person, a clerk can witness your signature.

5. What are the filing fees for Small Claims?

Up to $600.00 = $30
$600.01 - $1750.00 = $50
$1750.01 - $6,500 = $70

6. Can I serve my own Small Claims?

No. Small Claims can be served by Certified Mail through the Court. This carries a $13 fee, separate from your filing fee. Another option is Personal Service. Fees for Personal Service will vary depending on your Process Server.  

7. Are Small Claims heard via Zoom?

No, all Small Claims are heard in the Court.

8. How can I collect on a Small Claims Judgment?

Seizure of Property, Garnishment, Discovery Subpoena are some of the ways to collect on a Small Claims Judgment.

9. Who is responsible for collecting on a Small Claims Judgment?

The Defendant should pay the Plaintiff directly if a Judgment is awarded. If the Defendant does not, it is the Plaintiff's responsibility to collect if they should choose to.

10. When can I file a Small Claims Garnishment, Discovery Subpoena, or Request to Seize Property?

You must wait 21 days after the Judgment was entered.

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Stormwater

Show All Answers

1. Where does your stormwater go?

Do you know where the rainwater that falls on your house and lawn goes when it leaves your property? If you live in Livonia, it goes to one of the branches of the River that flows through the City. Livonia collects stormwater and sanitary wastewater in different sewers, called separated sewers. Separate storm sewers collect rainwater that falls on our homes, yards, businesses, and streets, and transports it to a nearby river. So, although you may not live adjacent to the Rouge River, the rainwater that falls on your house, driveway, and yard ends up in the Rouge.

2. What if I see someone polluting the River? Who do I call if I find an illicit discharge?

You can call the Wayne County Department of Environment 24 Hour Hotline at 888-223-2363.

Wayne County Department of Environment has initiated a toll-free hotline, providing access to a wide variety of environmental services 7 days a week.

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Traffic/Criminal

Show All Answers

1. How can I request a Certified Copy of Conviction?

The request can be made in person or by mail.  The request must include the defendant’s full last name, first name, year of birth and the 16^th District Court Case number.

$10 certified records fee can be paid by check made payable to the 16^th District Court.  Payment is also available online at https://payments.g2gcloud.com/DC16/552

2. How are felony exams held?

They are always held in person.

3. How are Probable Cause Conferences held?

They are held by zoom. 

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Treasurer's Office

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1. What is the due date for Summer Taxes?

Summer Taxes are billed on July 1 and due by September 14.  If September 14 falls on a weekend or holiday, the tax due date is the next business day.

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Visiting the 16th District Court

Show All Answers

1. How do I prepare for a courtroom visit?

The following material is reproduced from the pamphlet Courtroom Visits-A Guide for Teachers and Court Officials, produced by the State Bar of Michigan:

• Committee on Your Legal Education
• The State Bar of Michigan

This brochure contains suggestions for those organizing educational courtroom visits for students-an activity that often brings young people a better understanding of the role of courts in our society. Teachers, judges, and court clerks in particular will find these suggestions helpful in arranging and conducting these important educational experiences for maximum effectiveness.

2. What should I do before I visit?

Learn more information on our Before You Visit page.

3. What should visitors expect?

• Visitors deserve to be openly and courteously welcomed to their court. A designated representative of the court should meet them to provide the assistance needed to make the visit meaningful and educational. The office of the court clerk usually handles this assignment.
• Visitors may expect background information on the court they are visiting. This usually consists of a verbal presentation or printed materials such as a brochure describing the court plus a list of cases scheduled. The simpler the language of these materials, the greater the educational impact. "Legalese" won't do the job.
• Visitors expect to be able to observe and hear the proceedings.

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Water & Sewer

Show All Answers

1. How will I know if there is a problem with my water?

If the amount of a contaminant exceeds a predetermined safe level in your drinking water, the City of Livonia Department of Public Works will notify the public via newspapers, radio, TV, and other means as soon as possible with instructions and appropriate steps to take.

2. Is filtered water safer than tap water to drink?

Some people use home water filters to improve the taste, smell or appearance of their tap water, but it does not necessarily make the water safer or healthier to drink. Additionally, all home treatment devices require regular maintenance. If the maintenance is not performed properly, water quality problems may result.

3. Why is my tap water rusty or reddish and what do I do about it?

When the water in the lines is agitated (for example from a large water main flush, road work, or hydrant use) this can stir up sediment (primarily iron) from the bottom of the water lines. In the course of normal maintenance, the hydrant flushing and water gate exercising can stir up this sediment.

If your tap water does appear reddish or rusty in color, it is recommended not to use your water for one hour, and then run the cold water at the lowest point in the house for several minutes. If water is still not clear, wait for another half hour then run the water for several minutes again. Repeat waiting for a half hour then run water for several minutes until water runs clear.

The water is still potable but the discoloration may affect the washing of clothes.

4. Why is my water cloudy?

The cloudy water is caused by tiny air bubbles in the water similar to the gas bubbles in carbonated soft drinks. After a while, the bubbles rise to the top and are gone. This not a problem of purity or quality and may be safely consumed.

5. Is bottle water safer than tap water to drink?

City delivered tap water must meet all federal and state drinking water standards and is routinely monitored. Studies have shown that microbes may grow in the bottle while on grocers’ shelves. Bottled water is valuable in emergencies or if you want water with a different taste, but it costs up to 1,000 times more than tap water.

6. What do I do if my sewer drain is backing up?

Contact Public Service at (734) 466-2650 during regular business hours or call Livonia Police non-emergency after hours at (734) 466-2470.

See our Sewer Backups page.

7. What components of my water delivery is the city responsible for maintaining and repairing?

The City is responsible for maintaining the water main trunk, the stop box (which is the on/off control at the property line), and the actual meter. All other hardware, connections, and costs to other items are the sole responsibility of the home owner. These items include, but are not limited to the service line and valves both before and after the meter.

8. What components of my sewer disposal system is the city responsible for maintaining and repairing?

The City is responsible for maintaining the main sanitary line. The individual sewer lead as well as the connection to the main line are the sole responsibility of the home owner.

9. What is a water quality report, and how do I get one?

The water quality report gives information about where Livonia water comes from, how it is treated and what you can expect. It also talks about the Water and Sewer Board, their meetings and how you can attend.

View the water quality report (PDF) online or obtain a copy from  the water billing department located at:
City Hall, 2nd Floor
33000 Civic Center Drive
Livonia, MI 48154

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Water & Sewer Billing

Show All Answers

1. How do I fill a pool using City of Livonia water? How do I calculate the cost?

Pools may be filled with a hose from the regular outdoor house tap, following guidelines about water use restrictions during hot days. There is no separate water fee or water without a sewage charge available. We do not offer hydrant usage for pool filling.

To determine the cost of filling a pool using City water, divide the number of gallons it takes to fill the pool by 750 (the number of gallons in 100 cubic feet, or one unit of water), then multiply that number by the current water and sewer rate (2022 rate: $5.79). 

Gallons ÷ 750 = cubic feet × $5.79 = total cost of filling pool

2. Can I turn on or off my water service myself?

There is a stop box key you can borrow from the Water Department, located at:
City Hall, Second Floor
33000 Civic Center Drive
Livonia, MI 48154

It requires a $100 deposit that is returned when you return the key on the same day. If brought back on a later date, a refund request will be submitted to the Finance Department. It may take up to 30 days to receive your refund check. The stop box and meter will require an inspection by our Service Department after the key is returned.

3. Can I have a separate meter installed for my sprinkler system to avoid sewage charges?

Unfortunately this is not possible due to the fact that the City of Livonia is charged sewage fees by our supplier, Wayne County, for all water units consumed. This is regardless of whether or not they go through the sewer system.

4. Why is my bill so high?

Several factors can impact the amount of water that goes through your meter. Learn about these factors and what you can do to resolve them by viewing the High Bills document.

5. What is a turn-on / turn-off fee?

Turn-on/off fees are $26 each if the Service Department has to come out to turn-on/off your water.

After hours, for the Service Department to come out to turn-on/off water, it is considered an emergency. The fee is $171 each time.

6. Why is my bill late?

If your bill is late according to the billing schedule, your bill may be lost in the mail. Call (734) 466-2278 to find out your balance and due date (we can also mail you a copy of the bill).

Failure to receive your bill does not waive penalty. Unpaid bills are a lien on the property and are collectible on tax roll in accordance with City ordinances.

7. Why does somebody have to come into my home and read my meter?

Readers need to be inspected to:

• Document an accurate read in the event of a discrepancy
• Inspect the water meter to determine that it is in good condition and functioning properly
• Verify that inside meter reads agree with the outside reading device

8. How will I know if there is a problem with my water?

If the amount of a contaminant exceeds a predetermined safe level in your drinking water, the City of Livonia Department of Public Works will notify the public via newspapers, radio, TV, and other means as soon as possible with instructions and appropriate steps to take.

9. Is filtered water safer than tap water to drink?

Some people use home water filters to improve the taste, smell or appearance of their tap water, but it does not necessarily make the water safer or healthier to drink. Additionally, all home treatment devices require regular maintenance. If the maintenance is not performed properly, water quality problems may result.

10. Why is my tap water rusty or reddish and what do I do about it?

When the water in the lines is agitated (for example from a large water main flush, road work, or hydrant use) this can stir up sediment (primarily iron) from the bottom of the water lines. In the course of normal maintenance, the hydrant flushing and water gate exercising can stir up this sediment.

If your tap water does appear reddish or rusty in color, it is recommended not to use your water for one hour, and then run the cold water at the lowest point in the house for several minutes. If water is still not clear, wait for another half hour then run the water for several minutes again. Repeat waiting for a half hour then run water for several minutes until water runs clear.

The water is still potable but the discoloration may affect the washing of clothes.

11. Why is my water cloudy?

The cloudy water is caused by tiny air bubbles in the water similar to the gas bubbles in carbonated soft drinks. After a while, the bubbles rise to the top and are gone. This not a problem of purity or quality and may be safely consumed.

12. Is bottle water safer than tap water to drink?

City delivered tap water must meet all federal and state drinking water standards and is routinely monitored. Studies have shown that microbes may grow in the bottle while on grocers’ shelves. Bottled water is valuable in emergencies or if you want water with a different taste, but it costs up to 1,000 times more than tap water.

13. When are appointments available for meter repairs and inspections, water turn on and turn off, final meter reads, etc.?

Appointments are scheduled through the Public Service office by calling at (734) 466-2655. Appointments are available Monday through Friday and are scheduled between 7:30 a.m. -10:30 a.m. and between 11:45 a.m. - 2:15 p.m. You may request morning or afternoon and you may also request to be the first appointment of the morning or afternoon.

14. Should I purchase protection/insurance for possible future repair of my water service line?

It is the homeowner's responsibility to pay for repairs of the water service line between your home and the City water main. Problems or repair needs with a service line are very unusual. The City of Livonia does not endorse the purchase of any insurance, protection or warranty for the water service line. Residents should use "buyer beware" common sense in determining the legitimacy of any insurance offer solicited by a private company.

For further questions, please contact Livonia Public Service at (734) 466-2655.

15. What do I do if my sewer drain is backing up?

Contact Public Service at (734) 466-2655 during regular business hours or call Livonia Police non-emergency after hours at (734) 466-2470.

See our Sewer Backups page.

16. How do I fill a pool using City of Livonia water? How do I calculate the cost?

Pools may be filled with a hose from the regular outdoor house tap, following guidelines about water use restrictions during hot days. There is no separate water fee or water without a sewage charge available. We do not offer hydrant usage for pool filling.

To determine the cost of filling a pool using City water, divide the number of gallons it takes to fill the pool by 750 (the number of gallons in 100 cubic feet, or one unit of water), then multiply that number by the current water and sewer rate (2022 rate: $5.79). 

Gallons ÷ 750 = cubic feet × $5.79 = total cost of filling pool

17. I don't understand my water bill. How can I learn to read it?

For a tour of your water bill, please view the Understanding your Water Bill (PDF).

18. What components of my water delivery is the city responsible for maintaining and repairing?

The City is responsible for maintaining the water main trunk, the stop box (which is the on/off control at the property line), and the actual meter. All other hardware, connections, and costs to other items are the sole responsibility of the home owner. These items include, but are not limited to the service line and valves both before and after the meter.

19. Who do I contact if I need a meter repaired?

You can contact the Service Department at (734) 466-2655 for any repair needs you have.

20. What components of my sewer disposal system is the city responsible for maintaining and repairing?

The City is responsible for maintaining the main sanitary line. The individual sewer lead as well as the connection to the main line are the sole responsibility of the home owner.

21. Why is my balance so low?

You may have a malfunctioning meter. A malfunctioning meter only slows down and eventually stops; it never speeds up or increases your reads.

If we cannot obtain a read either from you or the meter readers or if you have a stopped meter, our system automatically generates an estimate for your bill based on past usage charges.

You can call (734) 466-2278 for help to address this issue.

22. Why is my balance in parenthesis?

Several previous reads being estimated high resulted in a credit on your account.

This means you overpaid your last water bill and now have a credit on your account. You do not owe the city any money for the current billing cycle.

23. Why do I need to make an appointment if I received a blue card for no consumption and no one lives at the address?

We need access to the meter inside the home. If you get a blue card, you need to make an appointment to either meet our representative or arrange access to your home.

24. Why is my meter read estimated?

We attempt to read each meter every cycle. Your bill is estimated if we have not obtained a reading.

Lack of an Outside Reading Device

If you do not have an outside reading device, your estimates may be due to:

• A malfunctioning meter - A malfunctioning meter only slows down and eventually stops; it never speeds up or increases your reads.
  • If we can not obtain a read from the meter readers or you have a stopped meter, our system automatically generates an estimate for your bill based on past usage charges. You can call (734) 466-2278 for help to address this issue.
• Our meter readers did not have access into your house to obtain a read.

Install an Outside Reading Device

If you would like to install an outside reading device, there is no charge at this time for the device and installation. However, based on City Ordinance 13.08.120, if you have more than four consecutive estimates on your account or we are unable to obtain a read from your meter, we hold the right to automatically install an outside reading device. View the City Ordinance (PDF).

25. What is a water quality report, and how do I get one?

The water quality report gives information about where Livonia water comes from, how it is treated and what you can expect. It also talks about the Water and Sewer Board, their meetings and how you can attend.

View the water quality report (PDF) online or obtain a copy from  the water billing department located at:
City Hall, 2nd Floor
33000 Civic Center Drive
Livonia, MI 48154

26. I am having trouble paying my bill. What are my options?

For payment assistance available to City of Livonia water customers view Water Residential Assistance Program (WRAP), Low Income Household Water Assistance Plan (LIHWAP), and Michigan Homeowner Assistance Fund (MIHAF). If you would like to request extra time to pay without additional penalties, please submit the water and sewer board form.

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Water Rate Information

Show All Answers

1. What is a fixed fee?

A fixed fee reflects the cost of bringing water to your house, before you turn on the faucet. A fixed fee is charged to cover system costs that occur whether a customer buys one gallon or 1,000 gallons of water. Examples of fixed costs include debt service payments and investments in infrastructure (water and sewer pipes, valves, etc). 

The fee is based upon the size of the meter. A larger meter increases the ability to make larger demands on the system, and therefore, costs more.

2. Where do the fixed fees come from?

Sources of fixed fees include:

• Great Lakes Water Authority (water) and Wayne County (sewer) 
• City of Livonia – debt and infrastructure cost

These fees are pass-through charges.

3. What are commodity charges? How did they change?

Commodity charges are per unit consumption charges based on meter readings. These charges apply to all meters. 

Livonia residential customers are charged $5.79 for every 100 cubic feet (750 gallons) of water purchased. This is comprised of $2.89 for potable water expenses and $2.90 for sewage related expenses

4. What are large user charges?

Large user charges are per unit charges assessed on water meters 1.5 inches and larger. Large meters have the ability to put more stress/demand on the system. Large user charges are designed to spread the system cost more equitably.

Large user charges per billing unit (750 gallons) are $2.66, in addition to commodity charges.

5. Why maintain the infrastructure?

It is less costly to maintain water and sewer pipes than to replace them. Much of the underground water and sewer system in Livonia is very old. 

A car is a good example. An oil change is less costly than a new engine.

6. What would it cost to change the size of my meter?

The ability to change meter size depends on the plumbing within a structure. You will need to have your situation assessed by a plumber to see if the desired change is possible.

Situations

• When a meter is being changed that doesn’t require a different size meter, the City will absorb 100% of the cost.
• When a meter is being changed to a larger size, the owner will pay 100% of the difference between the price of their current meter and the larger meter. 
• When a meter is being changed to a smaller size, the City will absorb 100% of the cost.

Size Versus Cost Comparisons

View the 2019/2020 comparison (PDF) of small, medium, and high usage for Small Users with 5/8 to 1 Inch Water Meters.

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Youth Employment Resource Center

Show All Answers

1. What is the state of Michigan minimum hourly wage?

As of January 1, 2016, the Michigan Minimum Hourly Wage is as follows:

• Age 18 and Older: $8.50 per hour
• Minors Age 16 to 17: $7.25 per hour
• Tipped Employees: $3.23 per hour

Additional Contact Information

• Federal Wage and Hour Division: 866-487-9243
• Michigan Wage and Hour Division: 517-284-7800

2. Where can I get a work permit?

Work permit forms are available at the middle schools, high schools, and the Career Center. To check on Work Permit office hours, please call:

• Career Center Main Office - 734-744-2816
• Churchill Guidance Office - 734-744-2650
• Emerson Counseling Office - 734-744-2667
• Franklin All Offices Alpha by Assistant Principal - 734-744-2655
• Frost Main Office - 734-744-2670
• Holmes Counseling Office - 734-744-2675
• Stevenson Main Office - 734-744-2660

For specific work permit questions, please call the Career Center at 734-744-2816.

3. Where can I get Lifeguard certification?

• City of Livonia Recreation Center: Call the Swim Lesson Hotline at 734-466-2934 for class schedule. Must be age 15 or older to take the class.
• Livonia Family YMCA: Contact the YMCA at 734-261-2161, ext. 213.