Can I pay online?
How do I pay my bill?
When is my meter read and when am I billed?
What do I do if I’m moving in/out of a Livonia residence or Business?
Can I pay my bill today if it is due today?
How do I fill a pool?
Can I have a separate meter installed for my sprinkler system to avoid sewage charges?
Why is my bill so high?
Can I turn on or off my water service myself?
What is a Turn-on / Turn-off fee?
Why is my bill late?
What are the current applicable water rates?
Why does somebody have to come into my home and read my meter?
How will I know if there is a problem with my water?
Is filtered water safer than tap water to drink?
Why is my tap water rusty or reddish and what do I do about it?
Why is my water cloudy?
Is bottle water safer than tap water to drink?
When are appointments available for meter repairs and inspections, water turn on and turn off, final meter reads, etc.?
Should I purchase Protection/Insurance for possible future repair of my water service line?
What do I do if my sewer drain is backing up?
How do I calculate my pool's water volume and how much will it cost me to fill it?
I don't understand my water bill.
What components of my water delivery is the city responsible for maintaining and repairing?
Who do I contact if I need a meter repaired?
What components of my sewer disposal system is the city responsible for maintaining and repairing?
Why is my balance so low - why is my balance in parenthesis?
Why do I need to make an Appointment if I received a blue card for no consumption and no one lives at the address?
Why is my meter read estimated?
What is a water quality report, how do I get one?